Apple iPad Pro 12.9 (2020)

Apple iPad Pro 12.9 (2020)

No message tone is heard on incoming messages on your Apple iPad Pro 12.9 (2020) iPadOS 13.4

Cause 1 of 1: Do Not Disturb is turned on

If Do Not Disturb is turned on, your tablet is set to silent mode for a specified period of time.

Solution: Turn off Do Not Disturb.

Step 1 of 11

Find "Do Not Disturb"

Press Settings.

Step 2 of 11

Find "Do Not Disturb"

Press Do Not Disturb.

Step 3 of 11

Turn Do Not Disturb on or off

Press the indicator next to "Do Not Disturb" to turn the function on or off.

Step 4 of 11

Select period for Do Not Disturb

Press the indicator next to "Scheduled" and follow the instructions on the screen to select the required period for Do Not Disturb.

Step 5 of 11

Select silent mode settings

Press Always if you want to set your tablet to silent mode permanently.

Step 6 of 11

Select silent mode settings

Press While iPad is Locked if you want to set your tablet to silent mode only when the screen lock is turned on.

Step 7 of 11

Select contacts

Press Allow Calls From.

Step 8 of 11

Select contacts

Press the required setting to select which contacts can call you even though Do Not Disturb is turned on.

Step 9 of 11

Select contacts

Press arrow left.

Step 10 of 11

Turn Repeated Calls on or off

Press the indicator next to "Repeated Calls" to turn the function on or off.

Step 11 of 11

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Do Not Disturb"

Press Settings.
Press Do Not Disturb.

2 Turn Do Not Disturb on or off

Press the indicator next to "Do Not Disturb" to turn the function on or off.

3 Select period for Do Not Disturb

Press the indicator next to "Scheduled" and follow the instructions on the screen to select the required period for Do Not Disturb.

4 Select silent mode settings

Press Always if you want to set your tablet to silent mode permanently.
Press While iPad is Locked if you want to set your tablet to silent mode only when the screen lock is turned on.

5 Select contacts

Press Allow Calls From.
Press the required setting to select which contacts can call you even though Do Not Disturb is turned on.
Press arrow left.

6 Turn Repeated Calls on or off

Press the indicator next to "Repeated Calls" to turn the function on or off.

7 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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