Apple iPad Pro 12.9

Apple iPad Pro 12.9

I can't use one of my apps on my Apple iPad Pro 12.9 iOS 11.0

Cause 1 of 2: The app is damaged or has not been updated to the newest version.

If you can't use one of your apps, the app may be faulty or it needs to be updated to the newest version.

Solution: Uninstall the app and install it again.

Step 1 of 10

Uninstall apps

Press and hold the required app until the icons start to jiggle.

Step 2 of 10

Uninstall apps

Press the delete icon.

Step 3 of 10

Uninstall apps

Press Delete.

Step 4 of 10

Uninstall apps without deleting app data

Press Settings.

Step 5 of 10

Uninstall apps without deleting app data

Press General.

Step 6 of 10

Uninstall apps without deleting app data

Press iPad Storage.

Step 7 of 10

Uninstall apps without deleting app data

Press the required app.

Step 8 of 10

Uninstall apps without deleting app data

Press Offload App.

Step 9 of 10

Uninstall apps without deleting app data

Press Offload App.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Uninstall apps

Press and hold the required app until the icons start to jiggle.
Press the delete icon.
Press Delete.

2 Uninstall apps without deleting app data

Press Settings.
Press General.
Press iPad Storage.
Press the required app.
Press Offload App.
Press Offload App.

3 Return to the home screen

Press the Home key to return to the home screen.

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