Apple iPhone 12 Pro

Apple iPhone 12 Pro

I can't send and receive email messages on my Apple iPhone 12 Pro iOS 16.0

Cause 4 of 5: The email message isn't written correctly

To send an email message, it needs to be written and sent correctly.

Solution: See how to write and send an email message.

Step 1 of 20

Find "Mail"

Press Mail.

Step 2 of 20

Select email account

Press arrow left.

Step 3 of 20

Select email account

Press the required email account.

Step 4 of 20

Create new email message

Press the new email message icon.

Step 5 of 20

Select recipient

Press the field next to "To:" and key in the first letters of the recipient's name.

Step 6 of 20

Select recipient

Press the required contact.

Step 7 of 20

Enter subject

Press the field next to "Subject:" and key in the required subject.

Step 8 of 20

Write text

Press the text input field and write the text for your email message.

Step 9 of 20

Record text using dictation

Press the microphone icon and say the required text.

Step 10 of 20

Record text using dictation

Press the microphone icon to end dictation.

Step 11 of 20

Attach file

Press and hold the text input field until a pop-up menu is displayed.

Step 12 of 20

Attach file

Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.

Step 13 of 20

Attach file

Press Attach File and follow the instructions on the screen to attach a document.

Step 14 of 20

Send the email message

Press and hold the send icon.

Step 15 of 20

Send the email message

To send the email message immediately, press Send Now.

Step 16 of 20

Send the email message

To send the email message at the time given, press Send ‹time›.

Step 17 of 20

Send the email message

To send the email message at another time, press Send Later... and follow the instructions on the screen to select the required time.

Step 18 of 20

Undo send

To undo sending your email message, press Undo Send.

Step 19 of 20

Undo send

Press Cancel.

Step 20 of 20

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Mail"

Press Mail.

2 Select email account

Press arrow left.
Press the required email account.

3 Create new email message

Press the new email message icon.

4 Select recipient

Press the field next to "To:" and key in the first letters of the recipient's name.
Press the required contact.

5 Enter subject

Press the field next to "Subject:" and key in the required subject.

6 Write text

Press the text input field and write the text for your email message.

7 Record text using dictation

Press the microphone icon and say the required text.
When using dictation in a supported language, your phone can do automatic punctuation. You can also say emojis, e.g. by saying "happy emoji".
Press the microphone icon to end dictation.

8 Attach file

Press and hold the text input field until a pop-up menu is displayed.
Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.
Press Attach File and follow the instructions on the screen to attach a document.

9 Send the email message

Press and hold the send icon.
To send the email message immediately, press Send Now.
To send the email message at the time given, press Send ‹time›.
To send the email message at another time, press Send Later... and follow the instructions on the screen to select the required time.

10 Undo send

To undo sending your email message, press Undo Send.
You can undo the sending of your email message for up to 30 seconds after having sent it. You can set the required delay for sending email messages by selecting "Mail" in your phone's settings.
Press Cancel.

11 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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