Apple iPhone 5c iOS 8

Apple iPhone 5c

I can't send and receive picture messages - Apple iPhone 5c iOS 8

Cause 1 of 5: There's an error at the receiving end

If you have problems sending picture messages to a specific recipient, the error might be at the receiving end.

Solution: Send a picture message to another recipient to check if the error is at the receiving end.

Step 1 of 10

Create picture message

Press Messages.

Step 2 of 10

Create picture message

Press the new message icon.

Step 3 of 10

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 4 of 10

Write text

Press Message and write the required text.

Step 5 of 10

Insert picture or video clip

Press the camera icon.

Step 6 of 10

Insert picture or video clip

Press Photo Library.
Go to the required folder.

Step 7 of 10

Insert picture or video clip

Press the required picture or the required video clip.

Step 8 of 10

Insert picture or video clip

Press Choose.

Step 9 of 10

Send picture message

Press Send when you've written your picture message.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Create picture message

Press Messages.
Press the new message icon.

2 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write text

Press Message and write the required text.

4 Insert picture or video clip

Press the camera icon.
Press Photo Library.
Go to the required folder.
Press the required picture or the required video clip.
Press Choose.

5 Send picture message

Press Send when you've written your picture message.

6 Return to the home screen

Press the Home key to return to the home screen.