Calls and contacts
Apps and media
Cause 2 of 7: Bluetooth is turned off on your phone
To use Bluetooth, you need to turn on Bluetooth on your phone.
Solution: Turn on Bluetooth.
Turn Bluetooth on or off
Slide your finger upwards starting from the bottom of the screen.
Press the Bluetooth icon to turn the function on or off.
Return to the home screen
Press the Home key to return to the home screen.