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Cause 2 of 4: No audio files have been transferred to your phone
You can transfer your audio files from your computer to your phone.
Solution: Transfer audio files from your computer to your phone.
Connect phone and computer
Connect the data cable to the socket and to your computer's USB port.
Transfer files from your computer to your phone
Click Add File to Library... to add one file at a time.
Click Add Folder to Library... to add a folder.
Go to the required file or folder in your computer's file system and follow the instructions on the screen to add a file or folder to the iTunes library.
Depending on your settings in iTunes, the transfer may start automatically. To manually start the transfer, click the iPhone icon.
Click the required category, and follow the instructions on the screen to select the required settings.
Transfer pictures and video clips from your phone to your computer
Start a file manager on your computer.
Go to the required folder in your phone's file system.
Highlight the required file and move or copy it to the required location.
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