Apple iPhone 6s

Apple iPhone 6s

I can't receive voice messages on my Apple iPhone 6s iOS 9.0

Cause 3 of 3: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 7

Find "Keypad"

Press Phone.

Step 2 of 7

Find "Keypad"

Press Keypad.

**21*+447836121121#
Step 3 of 7

Divert all calls

Key in **21*+447836121121# and press the call icon.

**61*+447836121121*20#
Step 4 of 7

Divert missed calls

Key in **61*+447836121121*20# and press the call icon.

**62*+447836121121#
Step 5 of 7

Divert if unavailable

Key in **62*+447836121121# and press the call icon.

**67*+447836121121#
Step 6 of 7

Divert if busy

Key in **67*+447836121121# and press the call icon.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Keypad"

Press Phone.
Press Keypad.

2 Divert all calls

Key in **21*+447836121121# and press the call icon.
**21*+447836121121#

3 Divert missed calls

Key in **61*+447836121121*20# and press the call icon.
Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.
**61*+447836121121*20#

4 Divert if unavailable

Key in **62*+447836121121# and press the call icon.
**62*+447836121121#

5 Divert if busy

Key in **67*+447836121121# and press the call icon.
**67*+447836121121#

6 Return to the home screen

Press the Home key to return to the home screen.