Billing & payments
Costs and charges
Calls and contacts
Apps and media
Cause 1 of 2: The message tone has been turned off
For you to hear the message tone when you get a message, the message tone needs to be turned on.
Solution: Turn on the message tone.
Find "Text Tone"
Press Text Tone.
Select message tone
Press the required message tones to hear them.
Once you've found a message tone you like, press arrow left.
Return to the home screen
Press the Home key to return to the home screen.
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