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Cause 2 of 2: Bluetooth is turned off on your phone
Before another device can connect to your phone, Bluetooth needs to be turned on on your phone.
Solution: Turn on Bluetooth.
Turn Bluetooth on or off
Press the indicator next to "Bluetooth" to turn the function on or off.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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