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Cause 2 of 2: The screen lock is turned on
If the screen lock is turned on, you can't use your phone's screen and keys.
Solution: Turn off the screen lock.
Turn on the screen lock
Briefly press the Side button.
Turn off the screen lock
Press the Side button.
Slide your finger upwards starting from the bottom of the screen.
Set automatic screen lock
Press Display & Brightness.
Press the required setting.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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