Apple iPhone Xs

Apple iPhone Xs

iOS 12.0

I can't activate my Apple iPhone Xs iOS 12.0

Cause 1 of 3: The activation is not done correctly

To activate your phone, the activation needs to be done correctly.

Solution: See how to activate your phone.

Step 1 of 14

Enter your PIN

Press the Side button.

Step 2 of 14

Enter your PIN

Slide your finger upwards starting from the bottom of the screen.

Step 3 of 14

Enter your PIN

Key in your PIN and press OK.

Step 4 of 14

Select general settings

Press the required language.

Step 5 of 14

Select general settings

Press the required country or area.

Step 6 of 14

Select setup method

Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Manually.

Step 7 of 14

Select Wi-Fi network

Press the required Wi-Fi network.

Step 8 of 14

Select Wi-Fi network

Key in the password for the Wi-Fi network and press Join.

Step 9 of 14

Turn use of Face ID on or off

Press Continue.

Step 10 of 14

Turn use of Face ID on or off

Follow the instructions on the screen to turn on use of Face ID or press Set Up Later in Settings.

Step 11 of 14

Turn use of phone lock code on or off

Press Passcode Options.

Step 12 of 14

Turn use of phone lock code on or off

Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.

Step 13 of 14

Turn use of phone lock code on or off

If you turn off the function, press Don't Use Passcode.

Step 14 of 14

Set up your phone as a new iPhone

Press Set Up as New iPhone and follow the instructions on the screen to finish the activation.

1 Enter your PIN

Press the Side button.
Slide your finger upwards starting from the bottom of the screen.
Key in your PIN and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.

2 Select general settings

Press the required language.
Press the required country or area.

3 Select setup method

Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Manually.

4 Select Wi-Fi network

Press the required Wi-Fi network.
Key in the password for the Wi-Fi network and press Join.
If there are no available Wi-Fi networks, you can use the mobile network instead.

5 Turn use of Face ID on or off

Press Continue.
Follow the instructions on the screen to turn on use of Face ID or press Set Up Later in Settings.

6 Turn use of phone lock code on or off

Press Passcode Options.
Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.
If you turn off the function, press Don't Use Passcode.
See how to turn use of phone lock code on or off later after activation.

7 Set up your phone as a new iPhone

Press Set Up as New iPhone and follow the instructions on the screen to finish the activation.