Apple iPhone Xs Max

Apple iPhone Xs Max

iOS 13.0

iOS 15.0 iOS 14.0 iOS 13.0 iOS 12.0

I can't use one of my apps on my Apple iPhone Xs Max iOS 13.0

Cause 1 of 2: The app is damaged or hasn't been updated to the latest version

If you can't use one of your apps, the app may be faulty or it needs to be updated to the latest version.

Solution: Uninstall the app and install it again.

Step 1 of 12

Uninstall apps

Press and hold any app.

Step 2 of 12

Uninstall apps

Press Rearrange Apps.

Step 3 of 12

Uninstall apps

Press the delete icon next to the required app.

Step 4 of 12

Uninstall apps

Press Delete.

Step 5 of 12

Uninstall apps

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 6 of 12

Uninstall apps without deleting app data

Press Settings.

Step 7 of 12

Uninstall apps without deleting app data

Press General.

Step 8 of 12

Uninstall apps without deleting app data

Press iPhone Storage.

Step 9 of 12

Uninstall apps without deleting app data

Press the required app.

Step 10 of 12

Uninstall apps without deleting app data

Press Offload App.

Step 11 of 12

Uninstall apps without deleting app data

Press Offload App.

Step 12 of 12

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Uninstall apps

Press and hold any app.

Press Rearrange Apps.

Press the delete icon next to the required app.

Press Delete.

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

2 Uninstall apps without deleting app data

Press Settings.

Press General.

Press iPhone Storage.

Press the required app.

Press Offload App.

Press Offload App.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.