BlackBerry KEY2

BlackBerry KEY2

Android 8.1

I can't use the internet connection on my BlackBerry KEY2 Android 8.1

Cause 1 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 9

Find "Data services while roaming"

Slide your finger downwards starting from the top of the screen.

Step 2 of 9

Find "Data services while roaming"

Press the settings icon.

Step 3 of 9

Find "Data services while roaming"

Press Network & Internet.

Step 4 of 9

Find "Data services while roaming"

Press Mobile networks.

Step 5 of 9

Find "Data services while roaming"

Press Data services while roaming.

Step 6 of 9

Turn data roaming on or off

If you want to turn on data roaming, press On.

Step 7 of 9

Turn data roaming on or off

Press OK.

Step 8 of 9

Turn data roaming on or off

If you want to turn off data roaming, press Off.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Data services while roaming"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Network & Internet.
Press Mobile networks.
Press Data services while roaming.

2 Turn data roaming on or off

If you want to turn on data roaming, press On.
Press OK.
If you want to turn off data roaming, press Off.

3 Return to the home screen

Press the Home key to return to the home screen.