BlackBerry KEYone

BlackBerry KEYone

Android 7.1

I can't play music on my BlackBerry KEYone Android 7.1

Cause 1 of 4: No audio files have been transferred to the phone

You can transfer your audio files from your computer to your phone.

Solution: Transfer audio files from your computer to your phone.

Step 1 of 8

Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Step 2 of 8

Choose setting for USB connection

Slide your finger downwards starting from the top of the screen.

Step 3 of 8

Choose setting for USB connection

Press the connections icon.

Step 4 of 8

Choose setting for USB connection

Press CHARGE & DATA.

Step 5 of 8

Choose setting for USB connection

Press Transfer files.

Step 6 of 8

Transfer files

Start a file manager on your computer.

Step 7 of 8

Transfer files

Go to the required folder in your computer's or your phone's file system.

Step 8 of 8

Transfer files

Highlight the required file and move or copy it to the required location.

1 Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

2 Choose setting for USB connection

Slide your finger downwards starting from the top of the screen.
Press the connections icon.
Press CHARGE & DATA.
Press Transfer files.

3 Transfer files

Start a file manager on your computer.
Go to the required folder in your computer's or your phone's file system.
Highlight the required file and move or copy it to the required location.