BlackBerry Leap

BlackBerry Leap

BlackBerry 10.3.1

I can't use one of my apps on my BlackBerry Leap BlackBerry 10.3.1

Cause 1 of 1: The app is damaged or has not been updated to the newest version.

If you can't use one of your apps, the app may be faulty or it needs to be updated to the newest version.

Solution: Uninstall the app and install it again.

Step 1 of 5

Uninstall apps

Slide your finger left on the screen to open the main menu.

Step 2 of 5

Uninstall apps

Press and hold the required app until the menu items start to jiggle.

Step 3 of 5

Uninstall apps

Press the delete icon on the required app.

Step 4 of 5

Uninstall apps

Press Delete.

Step 5 of 5

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Uninstall apps

Slide your finger left on the screen to open the main menu.
Press and hold the required app until the menu items start to jiggle.
Press the delete icon on the required app.
Press Delete.

2 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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