BlackBerry Leap

BlackBerry Leap

BlackBerry 10.3.1

I can't make voice calls on my BlackBerry Leap BlackBerry 10.3.1

Cause 1 of 11: The selected network mode is not available

If you've set your phone to use a specific network mode, it can't get a network connection if the selected network mode is out of range.

Solution: Turn on automatic network mode selection.

Step 1 of 7

Find "Mobile Network"

Slide your finger downwards starting from the top of the screen.

Step 2 of 7

Find "Mobile Network"

Press Settings.

Step 3 of 7

Find "Mobile Network"

Press Networks and Connections.

Step 4 of 7

Find "Mobile Network"

Press Mobile Network.

Step 5 of 7

Select network mode

Press the field below "Network Mode".

Step 6 of 7

Select network mode

Press the required network mode.

Step 7 of 7

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Mobile Network"

Slide your finger downwards starting from the top of the screen.
Press Settings.
Press Networks and Connections.
Press Mobile Network.

2 Select network mode

Press the field below "Network Mode".
Press the required network mode.
There may be different network modes available depending on where you are. If you set your phone to automatic network selection, it will always find the network with the highest data speed and best signal.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.