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Cause 2 of 3: The message centre number is incorrect
The message centre ensures that your text message is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.
Solution: Enter the message centre number.
Slide your finger left on the screen to open the main menu.
Press Text Messages.
Press the menu icon.
Set up your phone for text messaging
Press the field below "Service Centre Address".
Key in +447785016005 and press Save.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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