BlackBerry Priv

BlackBerry Priv

Android 5.1.1

I can't use the internet connection on my BlackBerry Priv Android 5.1.1

Cause 1 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 9

Find "Data services while roaming"

Slide two fingers downwards starting from the top the screen.

Step 2 of 9

Find "Data services while roaming"

Press the settings icon.

Step 3 of 9

Find "Data services while roaming"

Press More.

Step 4 of 9

Find "Data services while roaming"

Press Mobile networks.

Step 5 of 9

Find "Data services while roaming"

Press Data services while roaming.

Step 6 of 9

Turn on data roaming

Press On.

Step 7 of 9

Turn on data roaming

Press OK.

Step 8 of 9

Turn off data roaming

Press Off.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Data services while roaming"

Slide two fingers downwards starting from the top the screen.

Press the settings icon.

Press More.

Press Mobile networks.

Press Data services while roaming.

2 Turn on data roaming

Press On.

Press OK.

3 Turn off data roaming

Press Off.

4 Return to the home screen

Press the Home key to return to the home screen.