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Cause 1 of 5: Wi-Fi is turned off
To use Wi-Fi, you need to turn on Wi-Fi on your phone.
Solution: Turn on Wi-Fi.
Turn Wi-Fi on or off
Slide your finger downwards starting from the top of the screen.
Press the Wi-Fi icon to turn the function on or off.
Return to the home screen
Press the Home key to return to the home screen.
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