Huawei P20 lite

Huawei P20 lite

Android 8.0

I can't send and receive email messages on my Huawei P20 lite Android 8.0

Cause 5 of 5: Your phone hasn't been correctly set up for POP3 email

To send and receive email messages using POP3, your phone needs to be correctly set up for email.

Solution: Set up your phone for POP3 email.

Step 1 of 41

Find "Users & accounts"

Press Settings.

Step 2 of 41

Find "Users & accounts"

Press Users & accounts.

Step 3 of 41

Create new email account

Press Add account.

Step 4 of 41

Create new email account

Press Email.

Step 5 of 41

Enter email address

Press Email address and key in your email address.

Step 6 of 41

Enter password

Press Password and key in the password for your email account.

Step 7 of 41

Enter password

Press SIGN IN.

Step 8 of 41

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 9 of 41

Select server type

Press POP3.

Step 10 of 41

Enter username

Press the field below "Username" and key in the username for your email account.

Step 11 of 41

Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

110
Step 12 of 41

Enter incoming port

Press the field below "Port" and key in 110.

Step 13 of 41

Turn off encryption of incoming email messages

Press the drop down list next to "Security type".

Step 14 of 41

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 15 of 41

Turn deletion of email messages on server on or off

Press the drop down list next to "Delete email from server".

Step 16 of 41

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 17 of 41

Turn deletion of email messages on server on or off

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.

Step 18 of 41

Turn deletion of email messages on server on or off

Press NEXT.

Step 19 of 41

Enter outgoing server

Press the field below "SMTP server" and key in the name of your email provider's outgoing server.

25
Step 20 of 41

Enter outgoing port

Press the field below "Port" and key in 25.

Step 21 of 41

Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".

Step 22 of 41

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 23 of 41

Turn on SMTP authentication

Press the field next to "Require sign-in" to turn on the function.

Step 24 of 41

Turn on SMTP authentication

Press the field below "Username" and key in the username of your email provider's outgoing server.

Step 25 of 41

Turn on SMTP authentication

Press the field below "Password" and key in the password of your email provider's outgoing server.

Step 26 of 41

Turn on SMTP authentication

Press NEXT.

Step 27 of 41

Select setting for retrieval of new email messages

Press the drop down list next to "Sync frequency".

Step 28 of 41

Select setting for retrieval of new email messages

Press the required setting.

Step 29 of 41

Turn email message notifications on or off

Press the field next to "Notify me when email arrives." to turn the function on or off.

Step 30 of 41

Turn on email message synchronisation

Press the field next to "Sync email from this account." to turn on the function.

Step 31 of 41

Turn on email message synchronisation

Press NEXT.

Step 32 of 41

Return to the home screen

Press the Home key to return to the home screen.

Step 33 of 41

Find "Settings"

Press Email.

Step 34 of 41

Find "Settings"

Press More.

Step 35 of 41

Find "Settings"

Press Settings.

Step 36 of 41

Enter email account name

Press the required email account.

Step 37 of 41

Enter email account name

Press Account name and key in the required name.

Step 38 of 41

Enter email account name

Press OK.

Step 39 of 41

Enter sender name

Press Your name and key in the required sender name.

Step 40 of 41

Enter sender name

Press OK.

Step 41 of 41

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Users & accounts"

Press Settings.
Press Users & accounts.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press SIGN IN.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press POP3.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 110.
110

9 Turn off encryption of incoming email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

10 Turn deletion of email messages on server on or off

Press the drop down list next to "Delete email from server".
Press Never to keep email messages on the server when you delete them on your phone.
Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.
Press NEXT.

11 Enter outgoing server

Press the field below "SMTP server" and key in the name of your email provider's outgoing server.

12 Enter outgoing port

Press the field below "Port" and key in 25.
25

13 Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

14 Turn on SMTP authentication

Press the field next to "Require sign-in" to turn on the function.
Press the field below "Username" and key in the username of your email provider's outgoing server.
Press the field below "Password" and key in the password of your email provider's outgoing server.
Press NEXT.

15 Select setting for retrieval of new email messages

Press the drop down list next to "Sync frequency".
Press the required setting.

16 Turn email message notifications on or off

Press the field next to "Notify me when email arrives." to turn the function on or off.

17 Turn on email message synchronisation

Press the field next to "Sync email from this account." to turn on the function.
Press NEXT.

18 Return to the home screen

Press the Home key to return to the home screen.

19 Find "Settings"

Press Email.
Press More.
Press Settings.

20 Enter email account name

Press the required email account.
Press Account name and key in the required name.
Press OK.

21 Enter sender name

Press Your name and key in the required sender name.
Press OK.

22 Return to the home screen

Press the Home key to return to the home screen.