Cause 4 of 5: The phone is connected to a Wi-Fi network, but you're not logged on
Some Wi-Fi networks require you to log on via a web page.
Solution: Open the internet browser on your phone and try to load a web page. The internet browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.
Sorry we can't find the content you were looking for. Please close this window and try again.