Microsoft Lumia 535

Microsoft Lumia 535

Windows Phone 8.1

No message tone is heard on incoming messages on your Microsoft Lumia 535 Windows Phone 8.1

Cause 1 of 1: The message tone has been turned off

For you to hear the message tone when you get a message, the message tone needs to be turned on.

Solution: Turn on the message tone.

Step 1 of 10

Find "Messaging"

Slide your finger downwards starting from the top of the screen.

Step 2 of 10

Find "Messaging"

Press ALL SETTINGS.

Step 3 of 10

Find "Messaging"

Press notifications+actions.

Step 4 of 10

Find "Messaging"

Press Messaging.

Step 5 of 10

Turn on message notifications

Press the indicator next to "Show in action centre" to turn on the function.

Step 6 of 10

Turn on message notifications

Press Show banner alerts to turn on the function.

Step 7 of 10

Select message tone

Press the field below "Notification sound".

Step 8 of 10

Select message tone

Press the play icon next to the different message tones to listen to them.

Step 9 of 10

Select message tone

Once you've found a message tone you like, press the required message tone.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Messaging"

Slide your finger downwards starting from the top of the screen.

Press ALL SETTINGS.

Press notifications+actions.

Press Messaging.

2 Turn on message notifications

Press the indicator next to "Show in action centre" to turn on the function.

Press Show banner alerts to turn on the function.

3 Select message tone

Press the field below "Notification sound".

Press the play icon next to the different message tones to listen to them.

Once you've found a message tone you like, press the required message tone.

4 Return to the home screen

Press the Home key to return to the home screen.