Calls and contacts
Apps and media
Cause 1 of 2: Silent mode is turned on
When you turn on silent mode, all phone sounds are turned off.
Solution: Turn off silent mode.
Turn silent mode on or off
Press the upper or lower part of the Volume key.
Press arrow down.
Press the sound icon repeatedly to turn silent mode on or off.
Return to the home screen
Press the Home key to return to the home screen.