Microsoft Lumia 550

Microsoft Lumia 550

Windows Phone 10.0

I can't send and receive text messages on my Microsoft Lumia 550 Windows Phone 10.0

Cause 2 of 3: The message centre number is incorrect

The message centre ensures that your text message is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.

Solution: Enter the message centre number.

Step 1 of 6

Find "Settings"

Slide your finger left starting from the right side of the screen.

Step 2 of 6

Find "Settings"

Press Messaging.

Step 3 of 6

Find "Settings"

Press the menu icon.

Step 4 of 6

Find "Settings"

Press Settings.

+447785016005
Step 5 of 6

Set the message centre number

Press the field below "SMS centre number (check with service provider before changing)" and key in +447785016005.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Settings"

Slide your finger left starting from the right side of the screen.
Press Messaging.
Press the menu icon.
Press Settings.

2 Set the message centre number

Press the field below "SMS centre number (check with service provider before changing)" and key in +447785016005.
+447785016005

3 Return to the home screen

Press the Home key to return to the home screen.