Microsoft Lumia 640 XL

Microsoft Lumia 640 XL

I can't play music - Microsoft Lumia 640 XL

Cause 1 of 4: No audio files have been transferred to your phone

If no audio files have been transferred to your phone, you can't play music.

Solution: Transfer audio files from your computer to your phone.

Step 1 of 4

Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Step 2 of 4

Transfer files

Start a file manager on your computer.

Step 3 of 4

Transfer files

Go to the required folder in your computer's or your phone's file system.

Step 4 of 4

Transfer files

Highlight a file and move or copy it to the required location.

1 Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

2 Transfer files

Start a file manager on your computer.
Go to the required folder in your computer's or your phone's file system.
Highlight a file and move or copy it to the required location.