Microsoft Lumia 640

Microsoft Lumia 640

I can't install an app - Microsoft Lumia 640

Cause 1 of 4: The required app isn't available in your country

If the required app isn't available in your country, you can't install the app.

Solution: Search for similar apps or wait until the required app becomes available in your country.

Step 1 of 9

Find "Store"

Press Store.

Step 2 of 9

Find app

To search by category:
Slide your finger right on the display.
Press the required category.

Step 3 of 9

Find app

To search by name:
Press the search icon.

Step 4 of 9

Find app

Key in the name of the required app and press arrow right.

Step 5 of 9

Install app

Press the required app.

Step 6 of 9

Install app

To install a free app:
Press install.

Step 7 of 9

Install app

To buy an app:
Press buy.

Step 8 of 9

Install app

Follow the instructions on the display to install the app.
Press the home icon to return to the home screen.

Step 9 of 9

Use app

Slide your finger left on the display to open the main menu.
Press the app you've just installed.
Follow the instructions on the display to use the app.

1 Find "Store"

Press Store.

2 Find app

To search by category:
Slide your finger right on the display.
Press the required category.
To search by name:
Press the search icon.
Key in the name of the required app and press arrow right.

3 Install app

Press the required app.
To install a free app:
Press install.
To buy an app:
Press buy.
Follow the instructions on the display to install the app.
Press the home icon to return to the home screen.

4 Use app

Slide your finger left on the display to open the main menu.
Press the app you've just installed.
Follow the instructions on the display to use the app.