Microsoft Lumia 950

Microsoft Lumia 950

Windows Phone 10.0

I can't use one of my apps on my Microsoft Lumia 950 Windows Phone 10.0

Cause 1 of 1: The app is damaged or has not been updated to the newest version.

If you can't use one of your apps, the app may be faulty or it needs to be updated to the newest version.

Solution: Uninstall the app and install it again.

Step 1 of 5

Uninstall apps

Slide your finger left on the screen.

Step 2 of 5

Uninstall apps

Press and hold the required app until a pop-up menu is displayed.

Step 3 of 5

Uninstall apps

Press Uninstall.

Step 4 of 5

Uninstall apps

Press yes.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

1 Uninstall apps

Slide your finger left on the screen.
Press and hold the required app until a pop-up menu is displayed.
Press Uninstall.
Press yes.

2 Return to the home screen

Press the Home key to return to the home screen.