Microsoft Lumia 950

Microsoft Lumia 950

Windows Phone 10.0

A Bluetooth device can't connect to your Microsoft Lumia 950 Windows Phone 10.0

Cause 2 of 2: Bluetooth or Bluetooth visibility is turned off on your phone

Before another device can connect to your phone, Bluetooth visibility needs to be turned on on your phone.

Solution: Turn on Bluetooth and Bluetooth visibility.

Step 1 of 6

Find "Bluetooth"

Slide your finger downwards starting from the top of the screen.

Step 2 of 6

Find "Bluetooth"

Press All settings.

Step 3 of 6

Find "Bluetooth"

Press Devices.

Step 4 of 6

Find "Bluetooth"

Press Bluetooth.

Step 5 of 6

Turn Bluetooth on or off

Press the indicator below "Status" to turn the function on or off.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Bluetooth"

Slide your finger downwards starting from the top of the screen.
Press All settings.
Press Devices.
Press Bluetooth.

2 Turn Bluetooth on or off

Press the indicator below "Status" to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.