Motorola Moto G (3rd gen) - XT1541

Motorola Moto G (3rd gen) - XT1541

Android 5.1

I can't make voice calls on my Motorola Moto G (3rd gen) - XT1541 Android 5.1

Cause 2 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls on your phone.

Solution: Cancel all diverts.

Step 1 of 8

Find "Call forwarding"

Press the phone icon.

Step 2 of 8

Find "Call forwarding"

Press the menu icon.

Step 3 of 8

Find "Call forwarding"

Press Settings.

Step 4 of 8

Find "Call forwarding"

Press Calls.

Step 5 of 8

Find "Call forwarding"

Press Call forwarding.

Step 6 of 8

Cancel all diverts

Press the required divert type.

Step 7 of 8

Cancel all diverts

Press TURN OFF.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.
Press the menu icon.
Press Settings.
Press Calls.
Press Call forwarding.

2 Cancel all diverts

Press the required divert type.
Press TURN OFF.

3 Return to the home screen

Press the Home key to return to the home screen.