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Cause 2 of 2: The camera isn't used correctly
To take pictures using the phone's camera, the camera needs to be used correctly.
Solution: See how to use the phone camera.
Turn on the camera
Press the camera icon.
If the video camera is turned on, slide your finger right starting from the left side of the screen.
Turn flash on or off
Press the menu icon.
Press the flash icon repeatedly to turn the function on or off.
Turn HDR on or off
Press the HDR icon to turn the function on or off.
Slide your finger right starting from the left side of the screen.
Press the settings icon.
Press Resolution & quality.
Press Back camera photo.
Press the required setting.
Turn geotagging on or off
Press the indicator next to "Save location" to turn the function on or off.
Take a picture.
Point the camera lens at the back of your phone at the required object.
Press the camera icon to take the picture.
Return to the home screen
Press the Home key to return to the home screen.
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