Samsung Galaxy A3 (2017)

Android 6.0.1

My Samsung Galaxy A3 (2017) Android 6.0.1 doesn't respond

Cause 1 of 2: There's an error in the operating system on your phone

If your phone freezes, it may help restarting it.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the Bottom volume key until your phone is restarted.

Press and hold On/Off.

Simultaneously, press and hold the Bottom volume key until your phone is restarted.

See how to turn on your phone.