Samsung Galaxy A5 (2017)

Samsung Galaxy A5 (2017)

Android 6.0

My Samsung Galaxy A5 (2017) Android 6.0 doesn't respond

Cause 1 of 2: There's an error in the operating system on your phone

If your phone freezes, it may help restarting it.

Solution: Restart your phone.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the Bottom volume key until your phone is restarted.

1 Restart your phone

Press and hold On/Off.
Simultaneously, press and hold the Bottom volume key until your phone is restarted.
See how to turn on your phone.

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