Samsung Galaxy A5 (2017)

Samsung Galaxy A5 (2017)

Android 6.0

No message tone is heard on incoming messages on your Samsung Galaxy A5 (2017) Android 6.0

Cause 1 of 1: The message tone has been turned off

For you to hear the message tone when you get a message, the message tone needs to be turned on.

Solution: Turn on the message tone.

Step 1 of 10

Find "Messages notifications"

Slide your finger downwards starting from the top of the screen.

Step 2 of 10

Find "Messages notifications"

Press the settings icon.

Step 3 of 10

Find "Messages notifications"

Press Sounds and vibration.

Step 4 of 10

Find "Messages notifications"

Press Notification sounds.

Step 5 of 10

Find "Messages notifications"

Press Messages notifications.

Step 6 of 10

Turn on message notifications

Press the indicator to turn on the function.

Step 7 of 10

Select message tone

Press Notification sound.

Step 8 of 10

Select message tone

Press the required message tones to hear them.

Step 9 of 10

Select message tone

Once you've found a message tone you like, press arrow left.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Messages notifications"

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press Sounds and vibration.

Press Notification sounds.

Press Messages notifications.

2 Turn on message notifications

Press the indicator to turn on the function.

3 Select message tone

Press Notification sound.

Press the required message tones to hear them.

Once you've found a message tone you like, press arrow left.

4 Return to the home screen

Press the Home key to return to the home screen.