Samsung Galaxy J3 (2016)

Samsung Galaxy J3 (2016)

Android 5.1.1

I can't use one of my apps on my Samsung Galaxy J3 (2016) Android 5.1.1

Cause 1 of 1: The app is damaged or has not been updated to the newest version.

If you can't use one of your apps, the app may be faulty or it needs to be updated to the newest version.

Solution: Uninstall the app and install it again.

Step 1 of 8

Find "Play Store"

Press Apps.

Step 2 of 8

Find "Play Store"

Press Play Store.

Step 3 of 8

Uninstall apps

Slide your finger right starting from the left side of the screen.

Step 4 of 8

Uninstall apps

Press My apps & games.

Step 5 of 8

Uninstall apps

Press the required app.

Step 6 of 8

Uninstall apps

Press UNINSTALL.

Step 7 of 8

Uninstall apps

Press OK.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Play Store"

Press Apps.

Press Play Store.

2 Uninstall apps

Slide your finger right starting from the left side of the screen.

Press My apps & games.

Press the required app.

Press UNINSTALL.

Press OK.

3 Return to the home screen

Press the Home key to return to the home screen.