Samsung Galaxy J5 (2016)

Samsung Galaxy J5 (2016)

Android 6.0

I can't use Wi-Fi calling on my Samsung Galaxy J5 (2016) Android 6.0

Cause 2 of 3: Your phone's software hasn't been updated to the latest version

If you can't use Wi-Fi calling, you may need to update the phone software to the latest version.

Solution: Update your phone with the latest software.

Step 1 of 4

Find "About device"

Slide your finger downwards starting from the top of the screen.

Step 2 of 4

Find "About device"

Press the settings icon.

Step 3 of 4

Find "About device"

Press About device.

Step 4 of 4

Update phone software

Press Download updates manually. If a new software version is available, it's displayed. Follow the instructions on the screen to update the phone software.

1 Find "About device"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press About device.

2 Update phone software

Press Download updates manually. If a new software version is available, it's displayed. Follow the instructions on the screen to update the phone software.