Samsung Galaxy J5

Samsung Galaxy J5

Android 5.1.1

I can't use the internet connection on my Samsung Galaxy J5 Android 5.1.1

Cause 2 of 4: There's an error in the operating system on your phone

If there's an error in the operating system on your phone, it may help restarting it.

Solution: Restart your phone.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the lower part of the Volume key until your phone restarts.

1 Restart your phone

Press and hold On/Off.
Simultaneously, press and hold the lower part of the Volume key until your phone restarts.