Samsung Galaxy J5

Samsung Galaxy J5

Android 5.1.1

I can't use the internet connection on my Samsung Galaxy J5 Android 5.1.1

Cause 1 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 5

Find "Mobile networks"

Slide your finger downwards starting from the top of the screen.

Step 2 of 5

Find "Mobile networks"

Press the settings icon.

Step 3 of 5

Find "Mobile networks"

Press Mobile networks.

Step 4 of 5

Turn data roaming on or off

Press the indicator to turn the function on or off.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile networks"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Mobile networks.

2 Turn data roaming on or off

Press the indicator to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.