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Cause 2 of 2: Divert of all calls is turned on
If call divert is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail or to another number.
Solution: Turn off call divert.
Find "Voice call"
Press the phone icon.
Press the menu icon.
Press More settings.After a moment the current settings are displayed.
Press Call forwarding.
Press Voice call.
Cancel all diverts
The current settings are displayed.
Press one of the following options:Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Press Disable.Repeat until all diverts have been cancelled.
Return to the home screen
Press the Home key to return to the home screen.
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