Samsung Galaxy S6

Samsung Galaxy S6

I can't start my phone - Samsung Galaxy S6

Cause 1 of 6: An incorrect PIN is entered

Your PIN is used to protect your SIM from unauthorised use. If the wrong PIN is entered, you can't start your phone.

Solution: Enter the correct PIN.

Step 1 of 5

Turn on your phone

Press On/Off until your phone is turned on.

Step 2 of 5

Enter PIN

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact your distributor or service provider where you bought your phone.

Step 3 of 5

Turn off your phone

Press and hold On/Off.

Step 4 of 5

Turn off your phone

Press Power off.

Step 5 of 5

Turn off your phone

Press POWER OFF.

1 Turn on your phone

Press On/Off until your phone is turned on.

2 Enter PIN

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact your distributor or service provider where you bought your phone.

3 Turn off your phone

Press and hold On/Off.
Press Power off.
Press POWER OFF.