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Cause 2 of 2: Tethering isn't used correctly
To use tethering, your phone and your computer need to be connected and set up correctly.
Solution: See how to use tethering.
Connect phone and computer
Connect the data cable to the socket and to your computer's USB port.
Turn on tethering
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Mobile hotspot and tethering.
Press the indicator next to "USB tethering" to turn on the function. An internet connection from your computer via your phone is automatically established.
Return to the home screen
Press the Home key to return to the home screen.
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