Sony Xperia XA1

Sony Xperia XA1

Android 7.0

My Sony Xperia XA1 Android 7.0 doesn't respond

Cause 1 of 2: There's an error in the operating system on your phone

If your phone freezes, it may help restarting it.

Solution: Restart your phone.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the upper part of the Volume key until your phone is turned off. Turn on your phone again.

1 Restart your phone

Press and hold On/Off.
Simultaneously, press and hold the upper part of the Volume key until your phone is turned off. Turn on your phone again.
See how to turn on your phone.

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