Sony Xperia XA1

Sony Xperia XA1

Android 7.0

I can't make voice calls on my Sony Xperia XA1 Android 7.0

Cause 1 of 12: Fixed dialling is turned on

When you turn on fixed dialling, you can only call predefined numbers and do emergency calls.

Solution: Turn off fixed dialling.

Step 1 of 9

Find "Fixed dialling numbers"

Slide two fingers downwards starting from the top the screen.

Step 2 of 9

Find "Fixed dialling numbers"

Press the settings icon.

Step 3 of 9

Find "Fixed dialling numbers"

Press Call.

Step 4 of 9

Find "Fixed dialling numbers"

Press Fixed dialling numbers.

Step 5 of 9

Turn on fixed dialling

Press Activate fixed dialling to turn on fixed dialling.

1111
Step 6 of 9

Turn on fixed dialling

Key in your PIN2 and press OK. The default PIN2 is 1111.

Step 7 of 9

Turn off fixed dialling

Press Deactivate fixed dialling to turn off fixed dialling.

1111
Step 8 of 9

Turn off fixed dialling

Key in your PIN2 and press OK. The default PIN2 is 1111.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Fixed dialling numbers"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Call.
Press Fixed dialling numbers.

2 Turn on fixed dialling

Press Activate fixed dialling to turn on fixed dialling.
Key in your PIN2 and press OK. The default PIN2 is 1111.
1111

3 Turn off fixed dialling

Press Deactivate fixed dialling to turn off fixed dialling.
Key in your PIN2 and press OK. The default PIN2 is 1111.
1111

4 Return to the home screen

Press the Home key to return to the home screen.