Sony Xperia XZ

Sony Xperia XZ

Android 6.0

I can't make voice calls on my Sony Xperia XZ Android 6.0

Cause 1 of 12: Fixed dialling is turned on

When you turn on fixed dialling, you can only call predefined numbers and do emergency calls.

Solution: Turn off fixed dialling.

Step 1 of 9

Find "Fixed dialling numbers"

Slide two fingers downwards starting from the top the screen.

Step 2 of 9

Find "Fixed dialling numbers"

Press the settings icon.

Step 3 of 9

Find "Fixed dialling numbers"

Press Call.

Step 4 of 9

Find "Fixed dialling numbers"

Press Fixed dialling numbers.

Step 5 of 9

Turn fixed dialling on or off

Press Activate fixed dialling to turn on fixed dialling.

1111
Step 6 of 9

Turn fixed dialling on or off

Key in your PIN2 and press OK. The default PIN2 is 1111.

Step 7 of 9

Turn fixed dialling on or off

Press Deactivate fixed dialling to turn off fixed dialling.

1111
Step 8 of 9

Turn fixed dialling on or off

Key in your PIN2 and press OK. The default PIN2 is 1111.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Fixed dialling numbers"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Call.
Press Fixed dialling numbers.

2 Turn fixed dialling on or off

Press Activate fixed dialling to turn on fixed dialling.
Key in your PIN2 and press OK. The default PIN2 is 1111.
1111
Press Deactivate fixed dialling to turn off fixed dialling.
Key in your PIN2 and press OK. The default PIN2 is 1111.
1111

3 Return to the home screen

Press the Home key to return to the home screen.