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Cause 2 of 2: GPS has been turned off
To use GPS navigation, you need to turn on GPS on your phone.
Solution: Turn on GPS.
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Turn use of GPS position on or off
Press the indicator to turn the function on or off.
Select positioning method
If you select High accuracy, your phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.
If you select Battery saving, your phone can find your approximate position using the mobile network and nearby Wi-Fi networks.
If you select Device only, your phone can find your exact position using the GPS satellites but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.
Return to the home screen
Press the Home key to return to the home screen.
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