Sony Xperia XZ Premium

Sony Xperia XZ Premium

Android 7.1

No message tone is heard on incoming messages on your Sony Xperia XZ Premium Android 7.1

Cause 1 of 1: The message tone has been turned off

For you to hear the message tone when you get a message, the message tone needs to be turned on.

Solution: Turn on the message tone.

Step 1 of 7

Find "Settings"

Press Messaging.

Step 2 of 7

Find "Settings"

Press the menu icon.

Step 3 of 7

Find "Settings"

Press Settings.

Step 4 of 7

Select message tone

Press Notification sound.

Step 5 of 7

Select message tone

Press the required message tones to hear them.

Step 6 of 7

Select message tone

Once you've found a message tone you like, press DONE.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Settings"

Press Messaging.
Press the menu icon.
Press Settings.

2 Select message tone

Press Notification sound.
Press the required message tones to hear them.
Once you've found a message tone you like, press DONE.

3 Return to the home screen

Press the Home key to return to the home screen.

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