Calls and contacts
Apps and media
Cause 1 of 2: Silent mode is turned on
When you turn on silent mode, all phone sounds are turned off.
Solution: Turn off silent mode.
Turn on silent mode
Slide two fingers downwards starting from the top the screen.
Press the sound settings icon and select the required settings.
Press DONE to turn on silent mode.
Turn off silent mode
Slide your finger downwards starting from the top of the screen.
Press the sound settings icon to turn off silent mode.
Return to the home screen
Press the Home key to return to the home screen.