Sony Xperia Z1 Compact

Sony Xperia Z1 Compact

Android 4.3

My Sony Xperia Z1 Compact Android 4.3 doesn't respond

Cause 1 of 2: There's an error in the operating system on your phone

If your phone freezes, it may help restarting it.

Solution: Restart your phone.

Step 1 of 4

Restart your phone

Open the Reset key cover.

Step 2 of 4

Restart your phone

Press and hold the Reset key with a sharp-pointed object (such as a paper clip) until your phone turns off.

Step 3 of 4

Restart your phone

Close the cover again.

Step 4 of 4

Restart your phone

Press and hold On/Off until your phone is turned on.

1 Restart your phone

Open the Reset key cover.
Press and hold the Reset key with a sharp-pointed object (such as a paper clip) until your phone turns off.
Close the cover again.
Press and hold On/Off until your phone is turned on.