Sony Xperia Z5 Compact

Sony Xperia Z5 Compact

Android 5.1.1

My Sony Xperia Z5 Compact Android 5.1.1 doesn't respond

Cause 1 of 2: There's an error in the operating system on your phone

If your phone freezes, it may help restarting it.

Solution: Restart your phone.

Step 1 of 3

Restart your phone

Open the Reset key cover.

Step 2 of 3

Restart your phone

Press and hold the Reset key with a sharp-pointed object (such as a paper clip) until your phone restarts.

Step 3 of 3

Restart your phone

Close the cover again.

1 Restart your phone

Open the Reset key cover.
Press and hold the Reset key with a sharp-pointed object (such as a paper clip) until your phone restarts.
Close the cover again.