Calls and contacts
Apps and media
Cause 2 of 4: The selected app isn't available in your country
Some apps aren't available in all countries or they're made available at different times.
Solution: Search for similar apps or wait until the required app becomes available in your country.
Open Play Store
Press Play Store.
Press Google Play.
Key in the name or subject of the required app and press the search icon.
Press the required app.
Return to the home screen
Press the Home key to return to the home screen.