Billing & payments
Costs and charges
Calls and contacts
Apps and media
Cause 1 of 1: The message tone has been turned off
For you to hear the message tone when you get a message, the message tone needs to be turned on.
Solution: Turn on the message tone.
Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Select message tone
Press Default notification ringtone.
Press the required message tones to hear them.
Once you've found a message tone you like, press OK.
Return to the home screen
Press the Home key to return to the home screen.
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